CASH MART

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• Address CASH MART
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• Management CASH MART
• Reviews CASH MART

CASH MART LTD - Product Features

Fees & Charges

Penalties

Additional Requirements

CASHMART is a Singaporean company that specializes in microloans issuance. It was founded in 1969. The company cooperates with more than 50 Filipino and other international banks, including Bank of the Philippines Islands, Overseas Filipino Bank, Philippine Business Bank, Philippine National Bank and others. According to the company’s official website information, the number of Cash Mart clients exceeds 30 thousand people in the Philippines.

Working citizens of the Philippines between the ages of 21 and 50, who are residing within the country at the time of applying, can get a loan in CASH MART. It can be people both with permanent employment and self-employed. A separate category of people provided with loans by CashMart are Filipino seamen.

Best offers

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LOGIN TO PERSONAL CABINET CashMart

To enter your personal account, the applicant must open the CashMart website, click on the Login to your account button in the upper right corner. After that, a new page will open where the user will need to enter an email address (login) and a password.
WHAT TO DO IF YOUR PERSONAL ACCOUNT OF CashMart HAS BEEN HACKED BY FRAUDERS

CashMart customers should protect their social media accounts with complex passwords, as well as other security features that the apps offer, to make them not easy to hack. CashMart draws attention to the fact that it uses the personal data of customers only to process a loan application, all information is transmitted between employees via a secure channel. The company promises the safety of personal data of customers and their non-disclosure to third parties (except as required by law).

If a customer experiences fraud, they can call the CAshMart hotline at (02) 829 0000. Affected Filipino can also contact the Consumer Financial Protection Bureau and file a complaint either online or by calling (855) 411-2372.
FEEDBACK

If the client has questions, but there is no answer to them on the CashMart website in the FAQ section or they require a more detailed analysis, then he can contact the specialist by phone (02) 829-0000 daily on weekdays from 11 am to 20 pm. Also, the client can indicate his question using a special application form on the CashMart website, as well as writing to a company representative in a chat on the social network Facebook or by e-mail info@cashmart.ph

REGISTRATION PROCEDURE ON THE OFFICIAL SITE

To apply for a loan at CashMart, you first need to register on the website of a financial institution. To do this, you need to enter your first name, last name, email address and phone number. The system will create a personal account with an electronic form for obtaining a loan, which the user must fill out completely. It depends on how correct, reliable and exhaustive the information in the questionnaire will be, whether the loan will be issued and how quickly. The electronic questionnaire contains three main items: personal data, information about the place of work or regular income, parameters of the loan that the user would like to apply for in CashMArt.

In the personal information section, the user must provide the following data:

• Full name
• E-mail address
• Mobile phone
• Address of permanent residence;
• Current city;
• date of birth;
• Family status;

You must also provide the following employment information

• The name of the company where the applicant works, or the company he owns. Self-employed must indicate a regular source of income;
• Company address;
• Work phone number;
• Employment date;
• Job title;
• The amount of monthly income;
• salary schedule;

In the questionnaire, you also need to enter the following loan options:

The amount the client would like to borrow
Desired loan repayment schedule (three options are available on the site: weekly, once every two weeks, every other month)
The time at which the applicant is ready to receive a call from a CashMart specialist. The user can choose to call in the morning (from 10 am to 11 am or from 11 am to 12 pm), as well as during the daytime (every hour, between 12 pm and 8 pm)

To confirm solvency, the applicant must upload the following documents:

• Identification;
• Registration number of the company-employer/for entrepreneurs-their own (Company ID);
• Payroll for the last month;
• Proof of payment for bills (water bill, cable TV, internet);
• Any additional document from the list indicated on the CashMart website.

The maximum size of the attached document is 5 mb, the system accepts JPEG, JPG, PNG or PDF formats. Copies of documents must be of good quality and the text must be legible.
After filling out the questionnaire, the applicant needs to save it and send it to CashMart specialists for approval by clicking the appropriate button at the bottom of the page. If the verification is successful, CashMart concludes a loan agreement with the borrower, after which the money is credited to the borrower’s account within one business day.
The user, if necessary, can make changes to the questionnaire if, for example, his place of residence or work or salary has changed. To do this, he needs to enter his personal account through the cashmart.ph website, enter new data and save the changes again.

WHY THEY CAN REFUSE TO PROVIDE A CREDIT:

A credit institution, in particular CashMart, has the right to refuse a loan to an applicant without explaining its decision, because this is inside information. However, there are a number of common reasons why CashMart may reject an application.

• The applicant moves frequently. A person applying for a loan must have lived permanently at the same address for at least 6 months at the time of application.
• Fake documents. If the applicant provided fake documents in his application, this indicates that he intentionally fetters any information.
• The amount of debt exceeds the monthly income of the applicant. This means that the applicant has limited financial resources that do not allow repaying the loan on terms that are comfortable for him.
• The application does not meet the established requirements of CashMart. The applicant should carefully study all CashMart requirements before applying for a loan. According to the company’s rules, a citizen of the Philippines from 21 to 50 years old, permanently residing in the country, can receive a loan. He must have either a permanent job or a proven regular source of income.
• CashMart can approve a loan for a separate category of the unemployed – housewives. To do this, they must prove that they receive regular financial assistance, for example, from their sailor husband. To do this, you must provide the organization with a check confirming the transfer of funds. If the woman is a micro-entrepreneur, the company may accept a housewife’s bank statement proving her income for loan approval.
• The client requested too much money. To determine the optimal loan amount, CashMart recommends using a loan calculator to first assess how much money you can borrow and for how long, in order to painlessly repay the loan.
• The applicant did not answer the call from CashMart specialists. The loan officer may call the borrower to verify the specified information. The borrower should make sure that the correct contacts are indicated in the questionnaire, because some lenders lose interest in borrowers they cannot contact. The applicant should not hesitate to tell the lender what he plans to spend the borrowed funds on. In this case, the loan officer will help the client to choose the best loan conditions.
• The applicant uploaded an incomplete package of documents. Lenders will not approve the application if the borrower provided an incomplete list of documents, or some of them turned out to be of poor quality.
• The applicant provided conflicting information. Inconsistencies in the data in the completed application form, documents and identity cards will lead to confusion and the conclusion that the applicant is not trustworthy.
• Unstable work experience. More chances to get a loan from people working at the last place of work for at least 6 months.
• The applicant has a bad credit history. A bad credit history develops if the previous time the applicant was in arrears on the loan, has an outstanding loan, evaded taxes, committed financial crimes.

In order to get a loan, applicants need to provide any ID document. It can be driver’s license, postal ID, taxpayer identification number (TIN), Unified Multi-Purpose ID (UMID), weapon license. It is also necessary to provide a bank statement and a confirmation of the last mandatory payment (for water, Internet, tax payments, etc.). A Philippine citizen, who works as a seaman, must provide identity card, seaman’s passport, Seafarers Registration Certificate (SRC), Seafarers Overseas Employment Certificate (OEC), employment contract, approved by the Philippine Overseas Employment Administration (POEA), when applying for a loan. Seamen must also confirm their solvency by providing a bill for utilities or other services payment. A co-borrower is required for seamen when applying for a loan – this is an individual aged 21 or above, mainly the applicant’s relative, who has Philippine citizenship. The co-borrower must provide a proof of kinship with the seaman. It can be a birth certificate, if the loan is formalized by a parent, or a marriage contract, if the seaman’s spouse acts as a co-borrower.

VERIFICATION OF INFORMATION

Credit managers necessarily check the information provided by the applicant. Credit history is checked by specialists at the National Credit Bureau of the Philippines, which is regulated by Republican Law No. 9510.
Specialists will check how reliable the information provided by the client is. Credit agents are well trained and easily identify inconsistencies in the information sent to them.
So, CashMart employees check whether the applicant has been a permanent employee of the company indicated in the application form for at least 6 months. They also check whether the borrower has embellished the information by indicating a higher salary than it really is or the wrong date of employment.
In the case of entrepreneurs and self-employed, specialists will check bank statements, income tax return (ITR), cash flow statements. This gives lenders confidence that the borrower has the ability to repay the loan.
Receipts for payment of bills (water, internet, electricity, cable TV) are required to confirm the permanent residence of the applicant, because they contain the name and surname of the payer and his address. The most preferred and reliable for obtaining a loan in CashMart are the accounts of the energy company Meralco. If the applicant cannot provide an invoice for services in his name because he is renting an apartment, then he should receive a letter with the passport details of the owner of the apartment and permission to use his data. If the owner of the apartment is very far away, then the applicant can submit a rental agreement to CashMart.
When filling out an application for a loan, the applicant should indicate several contact persons who, if necessary, could characterize the client. These can be colleagues of the borrower, his friends, relatives. The loan officer may ask the borrower or contact persons a few questions in order to develop a profile of the client.
If the loan officer finds out that the information provided is false, the borrower will be put on the stop list, and his application will be automatically rejected.

WHAT YOU SHOULD PAY ATTENTION TO

CashMart draws attention to the fact that the questionnaire, which is not completely filled out, increases the processing time of the application by loan officers.
When uploading documents to the site, the borrower-entrepreneur should check the correctness of his company ID, as well as the availability of payrolls for at least the last month. They must also provide a business permit and tax documents. Employees providing a certificate of employment need to make sure that it indicates a reliable date of employment and the amount of current wages.
Freelancers should prepare a bank statement for the last six months.
Seafarers should make sure they have a clear copy of their Overseas Work Permit (OFW) or Seafarer’s Passport as well as proof of employment.

ANOTHER OPTION FOR REGISTRATION OF A PERSONAL ACCOUNT

Also, the applicant can register a personal account through the CashMart application, which can be downloaded to phones with the Android operating system in the Google Play store. Here, the requirements for the applicant are more lenient: here it is proposed to apply for a loan to persons aged 18 and older (and not 21 years old, as on the site). The person must also provide valid identification (passport, driver’s license, postal ID, tax identification number (optional: Universal Identity Card (UMID), gun license, SSS social security data, driver’s license) and a valid phone number.

COMMON PROBLEMS AND SOLUTIONS

If, when trying to enter your personal account, the browser opens a page with an error message, then the client should check the Internet. The applicant must ensure that they have a fast and stable wireless connection. If the Internet connection is good, but the error page still appears, the client can send a screenshot to CashMart specialists with the result of the Internet speed test and the error that he encountered when loading the Cashmart page. Another common problem faced by CashMart users is that they cannot enter their name in the corresponding field when filling out the questionnaire. The company notes that this can happen if the applicant fills out the questionnaire from a mobile device. To solve the problem, experts advise filling out an application for a loan through a laptop or desktop computer. You can also start by typing the required information in the Notepad application, and then copy and paste it into the required fields of the questionnaire.
Also, customers complain that they cannot register a new personal account using a valid email address or cell phone. CashMart pays attention that it is allowed to register only one personal account per email address and cell phone. This is necessary to prevent fraudulent borrowing using another person’s personal information.

The company offers the following types of loans: a consumer loan, a payday loan and a car loan. At the same time, the same conditions apply for all types of loans: the bank issues loans in the amount from 5 thousand up to 30 thousand pesos, at the interest rate from 0.8 up to 3.5%. The final interest rate is set depending on the loan schedule that the borrower chooses. Three options are available to repay a loan: repayment can be made weekly, every two weeks or once a month. A commission will be charged for each day of overdue. The Cashmart Asia Lending Inc. legal entity, operating under the CASH MART brand, was registered by the Philippine Securities and Exchange Commission in 2016, the license number is 1849. Regular loan repayments can be made through trade networks 7-11, LBC, Cebuana, Robinson Payment Center, etc.

HOW TO RETURN THE LOAN

CashMart has provided for its customers three options for loan repayment schedules: every week (within 3-5 weeks depending on the size of the loan), once every two weeks (from two to one and a half months) or a loan with the possibility of its full repayment along with interest after 28 days. If the due date falls on a weekend or holiday, the loan must be paid on the last business day before the holiday. The exact repayment schedule is discussed with CashMart employees by phone and then sent to the borrower’s email.

You can make regular payments in cash through the network of pawnshops Cebuana Lhuillier, M. Lhuillier. Pawnshops take a commission for each regular payment of 20 pesos. Via internet banking (BDO Internet Banking, Robinsons Bank Online Bills Payment, BPI ExpressOnline/Mobile(Fund Transfer), mobile payment system (GCash, Coins.ph e-wallet), ATMs and vending machines located in supermarkets 7-Eleven, ECPAY.

If the applicant understands that he cannot repay the loan within the specified period, he should contact CashMart specialists to discuss the procedure for restructuring the loan and extend its repayment period.
The borrower can repay the loan ahead of schedule, and the faster he repays it, the sooner he can get a second loan. In addition, early repayment allows you to save on the payment of interest on the loan. In order to close the loan ahead of schedule, the client, after making the last payment, must send a confirmation of payment to the CashMart system, where it will be verified. The last payment slip (payment receipt) must be sent to the borrower at reloan@cashmart.ph. As soon as CashMart specialists confirm the last payment, the borrower will be able to apply for a loan again.
CashMart has the right to charge a penny for each day of overdue payment on the loan. For an outstanding loan, a CashMart client may be fined, and the company may also increase the interest rate on the loan.

CashMart, as an encouragement to conscientious borrowers who repaid the loan ahead of schedule or exactly on time, can increase the credit limit when re-issuing a loan. Each payment made on time increases the creditor’s confidence in his client. When re-applying a loan, the borrower will no longer have to provide the necessary package of documents – specialists may only ask to download an updated payroll for the current period. If during the time the client used the loan, his salary increased, he can also indicate this in his personal account. It will also speed up the loan approval and disbursement process.